Salary: Not Disclosed
Category: Engineering & Technical
Job Type: Contract
Job Location: Harlow, South East
Posted on: 06/09/2010

Communications Specialist (Technical Publications – all media)



Communications Specialist (Technical Publications – all media) fixed term contract 9 months



Location – Harlow, Essex



Competitive base salary + benefits



This is a key role working within a team of three and reporting to: Manager International Technical Support. The remit of this role is to plan, co-ordinate and deliver a range of technical publications using a range of media across the following areas:



1. Service Publications

(Manuals, Parts Lists, Bulletins etc.)

2. Customer Publications

(Op Guides, Install Guides, Cardex, Customer facing screens, On-line help etc.)

3. Website

4. CD-ROM

5. Compliance

6. Project Management

7. Human factors and User Interface

8. On –line help

9. Communications development

10. Special Projects



You will work with your immediate colleagues and wider functions to achieve this as well as developing and maintaining links with translation agencies and individual contacts within PB Head Office/Op Cos/Dealerships.



This role directly impacts launch acceptability in non-English EAME markets, on service publications activity and CSE field effectiveness as well as Customer Satisfaction.



The role requires very strong desk top publishing skills as well as experience in a range of design lead software packages. You will need to have proven experience in the field and be able to demonstrate strong project management and partnering skills.



Qualifications / experience:



It is essential for this individual to have significant Desk Top Publishing experience ideally with relevant qualifications in this area. In addition we are looking for experience in html web authoring and creating / developing help files in Madcap Flare/Robohelp and well as a good all experience on a range of software formats including Adobe InDesign.



The Company



Pitney Bowes, the mailstream technology company and market leader, deliver technology, service and innovation to more than two million customers worldwide - from the largest global enterprise to the smallest home office. We have 35,000 employees and a presence in more than 130 countries around the world with a turnover of over $6.3 billion

Vacancy Reference: 107549340
Employer/Agency: Pitney Bowes